Safety Information & Warranty
Security Information
Use the products safely. Please read all instructions and safety information before use to ensure the best performance of the equipment and avoid dangerous or illegal situations.
Note: Failure to follow these safety instructions may result in fire, electric shock or other injury or damage.
1.1 Maintain Your Device
If you need to paint or weld the entire machine after installing this device, please do protect the device well. When storing the device, avoid storing it together with chemical materials. Prolonged storage can cause chemical changes in the device materials and affect the safety of the device. Before installing the device, make sure that the power voltage value matches the device. Solvents cannot be used when cleaning the device, and corrosion of the device's anti-corrosion coating or optical lens may occur. When the product is working, it generates heat, especially high-power electrical appliances, so it cannot cover anything on the device. After repair or maintenance, replace it immediately and make sure it is sealed.
Using third-party accessories may affect device performance. In limited circumstances, the use of third-party accessories can result in limited warranty time for the device. Before applying any accessories to your purchased equipment, read the safety instructions for the accessories.
1.2 Battery Safety
Rechargeable batteries in the equipment should only be repaired or replaced by qualified personnel.
IEEE 1725 Battery Safety Statement
- ●Do not disassemble, open, crush, bend, puncture, shatter, or deform the battery.
- ●Do not modify or remodel batteries, attempt to insert foreign objects, immerse in water or other liquids, or expose to flammable, explosive or other hazardous environments.
- ●Dispose of used batteries promptly in accordance with local regulations.
- ●Avoid dropping the device or battery. If damaged, do not attempt repairs — contact Sprui Customer Service.
- ●Do not short-circuit the battery or cause the two poles to contact metal conductors.
- ●Use only batteries that meet system requirements. Defective batteries may cause fire, explosion, or leakage.
1.3 Other Safety Information
High brightness LEDs are used as light sources in the device. Eyesight may cause eye discomfort or danger. Please do not look at the device from near distance. Observe the device with protection.
If the solar energy device is not used for a long period of time, charge and discharge it regularly. It is recommended that the device should be stored in the sun for more than 3 hours after being stored in the warehouse every 3 months.
Limited Warranty
This Warranty for the Sprui Electronics Device (the "Device") is provided by the entity set forth in the table below. The provider of this warranty is sometimes referred to herein as "we".
We warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, we will, at our option: (i) repair the Device, (ii) replace the Device, or (iii) refund the purchase price.
Instructions
For specific instructions about how to obtain warranty service, please contact Customer Service. You will need to deliver your Device in its original packaging or equally protective packaging to the address specified by Customer Service.
Limitations
To the extent permitted by law, the warranty and remedies set forth above are exclusive and in lieu of all other warranties and remedies. We specifically disclaim all statutory or implied warranties, including warranties of merchantability, fitness for a particular purpose and against hidden or latent defects.
Warranty Card
Applicable law stipulates Three Guarantees. We conduct warranty service in accordance with the laws and regulations.
Service Description
- ●When we serve you, please show your valid purchase invoice and product warranty card; if you cannot provide the proof, the free warranty period starts from the factory date postponed 90 days.
- ●During the free warranty period, the product must be tested by Sprui. After confirming the fault, Sprui may replace, repair, or adopt other means to provide warranty service.
- ●Sprui does not bear the cost and risk of customers' delivery of products.
- ●If the product does not meet warranty requirements, the customer needs to pay for maintenance.
Not Covered by Warranty
- ●Out of warranty.
- ●Damage due to force majeure such as earthquake, fire, typhoon, flood, etc.
- ●The product nameplate is torn, damaged, blurred or unrecognizable.
- ●Human behavior leads to product damage: improper voltage input, unauthorized disassembly, mechanical damage, severe oxidization, or burn-out of circuit boards.